Hi Canhost Team,

I mentioned to Nick i wanted to send a thank you email. Nick said i may send it here. Been crazy busy but finally got around to it.
Nick is the best!!!

I had been with Bell Canada for years, paying for web hosting. I also had Internet and cell phones. Over time, I realized their prices were high compared to other providers, their web portal was difficult to navigate, their support was unhelpful, and the overall service was disappointing.
After being recommended to Canhost, I reached out and had the pleasure of dealing with Nick D. Nick was incredibly knowledgeable, clear, and professional. Not only did he know the pricing inside out, but he was also a technician who personally tested my website on Canhost’s servers to ensure everything worked before making the switch. The migration was seamless and I didn’t notice any downtime.

Nick also set up my phones to receive emails, installed a new email client on my desktop, tested everything thoroughly, and stayed on the line with me until everything was working perfectly. The entire process took about an hour.

I’m absolutely thrilled for a few key reasons:
1. I’m finally free from Bell Canada.
2. I’m now with a company that offers 100x better service.
3. I’m paying 4x less for it.

Highly recommend Canhost and Nick D. The difference is night and day.
Thanks Canhost!

Paul Cassar

Just wanted to pass on a big thank you to Nick and everyone at Canhost. We made the decision to switch to Canhost two years ago and have been extremely impressed with the excellent service and support. Response times are very quick, and they are always happy to help with any issues that arise. We are so happy we made the switch.

I just worked with Support for probably close to 2 hours! He is just wonderful, patient and very nice. He understood quite readily what I was talking about and I would recommend canhost to anybody for your outstanding customer service. I am very thrilled to do business with you and I have another blog that I am working on. I will be more than happy to have my site with you when it’s ready. I just forgot to redirect the blog since it’s so ready and to my liking. Nick told me I had to do that on wordpress.com anyway. I will tell my readers about canhost for sure. I would like to thank you again.

Support and the staff at CanHost have been amazing, great quality of service and very prompt service. At times they have gone well above and beyond the call of duty (especially when the issue is of my own doing).

I am a small businessman in Toronto who enjoys Internet marketing a lot. Because of the Internet, I am able to operate a world-wide business from my laptop. My number one priority is to keep my websites up and running at all times. During the past 15 years that I have been online, I have had a range of technical support quality. Your Support Dew gives new meaning to Excellence. Actually, I don’t know that one word is enough to describe how I feel about his help. Support has come to know my technical limitations and to appreciate the passion that I have for my business. I started this business 5 years ago when I was 68. I now dominate the niche. I was too old to “peddle my wares” the old fashion way. The Internet gave me new legs. Nick keeps me running. He is my IT department. I have the necessary marketing savvy but today’s technology requires pros. Nick cares about me and about my business. He is incredibly skilled and treats me with the utmost patience and respect. When his schedule allows, he even calls to make sure we have settled all issues. Recently, my main website kept getting hacked. Nick was able to identify why this was happening and recommend an action on my part. When he sees that I don’t quite get it, Nick takes care of the small details himself or sends me instructions. He takes all the stress away. After we complete our interaction I feel so relieved that I could hug him. He is definitely a treasure that makes a service company such as Canhost/I-Guru look and feel indispensable.

Thanks for the VERY prompt response. I changed my credit card billing address at around the same time I registered the domain, which caused some hiccoughs. Sorry about that. I’ve chosen a host, but I haven’t set up anything yet because I was waiting on the domains to be properly registered. I’m sure they’ll provide the information I need to get the domains pointed to their servers. In the meantime, the issue I had is resolved, so I’ll close the ticket. Again, thank you for the extremely prompt resolution.

I see it, thank you all so much! So glad I picked this host, your customer service is awesome!

I’m extremely happy with their service.

I am very pleased with Canhost’s service. I had submitted a ticket regarding a DNS question and within minutes the question was answered. The service is outstanding. Thanks!

@canhostca I would like to point out your awesome support team. Responded to my ticket in less than 10 minutes, setting up everything for me