I just worked with Nick for probably close to 2 hours! He is just wonderful, patient and very nice. He understood quite readily what I was talking about and I would recommend canhost to anybody for your outstanding customer service. I am very thrilled to do business with you and I have another blog that I am working on. I will be more than happy to have my site with you when it's ready. I just forgot to redirect the blog since it's so ready and to my liking. Nick told me I had to do that on WordPress.com anyway. I will tell my readers about canhost for sure. I would like to thank you again.
Thanks for the VERY prompt response. I changed my credit card billing address at around the same time I registered the domain, which caused some hiccoughs. Sorry about that. I've chosen a host, but I haven't set up anything yet because I was waiting on the domains to be properly registered. I'm sure they'll provide the information I need to get the domains pointed to their servers. In the meantime, the issue I had is resolved, so I'll close the ticket. Again, thank you for the extremely prompt resolution.
OMG! You saved my day (much better my entire week). Thanks a lot for such a fast change.
Thanks Nick...we'll see how things go the next go-round...and once again, HOLY FAST RESPONSE TIMES! J You guys rock - thank you.
- Chris Pauley
Thanks Nick. You are an angel. It doesn't get any better.
OK. That's great. Seems to be working like it should. Excellent service! Thanks. I think I can take it from here if I need to do any further updates.
- Troy French
@canhostca I would like to point out your awesome support team. Responded to my ticket in less than 10 minutes, setting up everything for me.
- Justin Chu
I am very pleased with Canhost's service. I had submitted a ticket regarding a DNS question and within minutes the question was answered. The service is outstanding. Thanks!
- Kyle Newton
- Troy French
I have run a webhosting business for the last 1.5 years offering shared hosting to my clients. To this point I was using a reseller hosting plan with another webhosting company and was at the point where I needed to make the next step.
I first off knew that I needed a Canadian located server with a canadian ip address as my target audience is Canadians. I found Canhost on google searching for canadian data centers. Not having any experience with vps or dedicated servers I had lots of questions. Canhost had a livechat button I used regularly for all my pre-sales questions. I talked to Nick and Clayton the majority of the time and they were always able to give me clear answers.
After days of contemplating what I wanted to do I finally dove in and signed up for the VPS hosting plan. Being completely new to VPS servers I had no idea what I was doing. Each and every time I had questions I used the livechat during the day and they were able to help me each and every time. I expect a data center to help as much as possible and these guys have really showed me they are there whenever I needed. During the evening they are not usually on the livechat but I just emailed a support ticket and always get a reply within a very short period. Hell i even got a call at about 12 at night from them trying to help me out.
I have been very happy with the service/product and will continue to use them far into the future!
- Shawn Appleton
- Shawn Appleton